Public Awareness

Georgia Pines Statement

By April 20, 2022 No Comments

Potential Privacy Incident

April 7, 2022

We are sending this letter to you as part of Georgia Pines Community Service Board’s commitment to patient privacy. We take patient privacy very seriously, and it is important to us that you are made fully aware of any potential privacy issue. We have learned that your personal information, including name, address, social security number and medical record, may have been compromised. We regret that this situation has occurred and wish to assure you that protecting the privacy interests of our patients is paramount to the Georgia Pines Community Service Board.

On April 7, 2022, it was discovered that a physical break in transpired overnight at our main campus. We reported the incident to the Thomasville Police Department due to the theft of two secured laptops during the break in. Although we have not received any indication that the information has been accessed or used by an unauthorized individual, as a precautionary measure we are notifying you of the incident. Georgia Pines Community Service Board is working closely with local law enforcement and investigators to uncover who was responsible for this incident as well as ways to mitigate similar future incidents.

At Georgia Pines Community Service Board, we take every reasonable measure to ensure personal information is maintained in a confidential manner. We also recommend you take reasonable precautions by reviewing all your accounts and credit reports closely. If you detect any suspicious activity on an account, you should promptly notify the financial institution or company with which the account is maintained. Additionally, you should report any fraudulent activity or any suspected incident of identity theft to the proper law enforcement agency.

We are keenly aware of how important your personal information is to you. If you so choose, as an added measure of security you can request credit monitoring and reporting. The main phone number for each credit bureau is as follows:

Equifax: 1-888-548-7878, TransUnion: 1-800-916-8800, and Experian: 1-800-493-1058.

We understand that this may pose an inconvenience to you. We sincerely apologize and regret that this situation has occurred. Georgia Pines Community Service Board is committed to providing quality care, including protecting your personal information, and we want to assure you that we have policies and procedures in place to protect your privacy.

If you have further questions or concerns related to this matter please contact our offices at 229-225-4370.
Sincerely,

Rachel R. Palmer, LPC, CPCS, MA, NCC
Chief Privacy Officer
Georgia Pines CSB

Austin Slocumb

Author Austin Slocumb

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